Return Rules
1. We will accept returns in their original condition within 30 days of delivery, except for any products labeled on the site as non-returnable. *If an item is returned beyond the 30-day period, we may need to ship it back to your default delivery address and request that you pay for the shipping costs.
2. All returned products must be unworn, unwashed, and in their original condition with product tags and hygiene liners attached.
3. Original shipping charges and duties are non-refundable and charges for returned items are the responsibility of the customer.
Non-returnable rules
Beach blankets, swimming rings, sunglasses, jewelry, hair accessories, panties, lingerie, shapewear, and pasties are not eligible for returns or exchanges and will not be refunded unless there is a quality issue. Items marked as flash and final sales are also not returnable unless they are defective, don't match their description, or fail to perform as described.
Return Costs
Simply submit your return request with the link provided and you will receive a shipping label via email. Then, use that shipping label to send your items back to us. Once your items are inspected, you can expect to receive a refund notification to your email within 10-15 business days.
Please note the cost of the label will be deducted from your refund. Duties/Taxes are non-refundable for returns,and the return label is valid for 21 days from the time of approval by our Customer Care Team.
Country |
America |
Canada |
United Kingdom |
European Union |
Australia |
Rest of World |
Return Fee |
USD$8 |
CA$11 |
£10 |
€ 20 |
AU$15 |
$20 USD |